This is what is called bad business, word of mouth goes a lot way these days and I for one will be telling everyone that will listen NOT TO USE REALPLAYER because its a waste of money, a waste of time and you get absolutely no outcome. It allows you to convert AVI, DivX, XviD, MPEG, WMV, MOV, ASF, QuickTime into RM or RMVB. You have been saying for 2 years that you "identified the problem and have fixed it" well YOU HAVENT because I have wasted and entire weekend doing your "fixes" with no outcome at all. A-Z RealPlayer Video Converter is a professional and easy-to-user video- converter software. I have spent my entire weekend reading through the comments, trying every fix that you say is going to work, uninstalling and re-installing- which by the way deleted my library despite you stating it would not, so then I had to reload everything and guess what!? STILL DOES NOT WORK. I spent hours getting my music onto your site for absolutely no reason. I have done every single thing in the comments you have said to do, deleted temp file, downloaded updates and nothing fixes this problem.
I downloaded all of my music into your library which took forever, now EVERY single time I try to convert the WMA file to a MP3 I get the same error as everyone else- RealConverter has stopped working. I have been messing with this all day long and I am so frustrated at this point.
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